I was recently updating the HP Support Assistant on my HP Probook laptop. While attempting to run the install, I kept receiving the follow errors: The install log showed the following: Windows Installer installed the product.

Update Hp Printer. Resolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. For example, if your computer seems sluggish, HP Performance Tune-up can check and optimize your system to help improve performance.

Product Name: HP Support Assistant. Canon Easy Print Toolbar more. Product Version: 7.7.34.34. Product Language: 1033.

Manufacturer: Hewlett-Packard Company. Installation success or error status: 1639. Thankfully I came across the following article which helped clear things up: To resolve this problem, remove all special characters or extended characters in the company name. To do so, modify the registry entry for the RegisteredOrganization string value. Sure enough, I browsed to HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion & noted that the RegisteredOrganization/RegisteredOwner value was added in quotes as part of the corporate SCCM build.

After changing the registry settings, I was able to run the installer with no further issues. Latest Twitter Updates • Scary stuff! Important to ensure out-of-band management is included as part of your patch management planning. • Purely focusing on process automation without considering potential outcomes allows this to happen. This is also • Startling, but not surprising insights at #hpediscover from the FBI Cyber Crimes division: 75% of cyber crime is o • Wow, almost a year since I've blogged!

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The HP Support Assistant is recommended for all HP computers to assist with computer maintenance, software upgrades, troubleshooting problems, and many other options. HP does not recommend removing HP Support Assistant. If you want to uninstall HP Support Assistant because it opens automatically and interrupts other tasks on the computer, then a better alternative is to prevent it from starting automatically (refer to ) or adjust the time HP Support Assistant performs tasks (refer to ). If you still want to uninstall HP Support Assistant or need to uninstall it for troubleshooting purposes, use the following steps.